Qualifications:

•Bachelor's degree in Business Administration, Marketing, Finance, or a related field.

•1- 3 years of proven customer support experience or experience as a client service representative.

•Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.

•Excellent listening, negotiation, and presentation abilities.

•Strong verbal and written communication skills.

•Ability to prioritize among competing tasks.

•Critical thinking and problem-solving skills.

•Proficiency in MS Office applications.

•Knowledge of customer service practices and principles.

•Experience in the fintech industry is a plus.

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